Help centre / Troubleshooting

My service page shows a quote form instead of a price

Why customers can't pay on a service page, and how to fix it.

What it is

Fixed-price services can only take payment once card payments are connected and the service is set to Fixed price and Published.

When to use it

  • Customers say they can't pay.
  • The page says 'Request a quote'.

How to do it

  1. Open Integrations and finish card payments set-up.
  2. Open Services and check the service is Fixed price, has a price, and Published is on.
  3. Make sure your plan is Pro or Agency.

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