Help centre / Troubleshooting

A tool shows a padlock

Why some tools are locked.

What it is

Tools outside your plan are locked. Your data stays safe.

When to use it

• You see a padlock in the menu.

How to do it

1. Check your plan in Settings.
2. Upgrade to Pro or Agency to unlock. See 'Choosing a plan'.

Still stuck? Read troubleshooting, or sign in and open Help & support.