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Help centre / Plans & billing

Upgrading, downgrading and renewals

How plan changes and renewal dates work.

What it is

Your plan, billing history, loyalty price and banked referral months are shown in Settings → Plan & billing. Paid access runs until your renewal date.

When to use it

  • You need a locked tool.
  • You want to reduce cost.

How to do it

  1. Open Settings → Plan & billing.
  2. Choose the plan and billing period you want; paid plans begin with a 14-day trial.
  3. Use Manage billing for payment details, invoices or period-end cancellation.
  4. On downgrade, data in locked tools is kept safely and reappears if you upgrade again.

Good to know

  • Monthly Pro and each Agency seat fall from £49 to £39 over 24 successful paid months.
  • Qualifying referrals become free months that you choose when to use. Loyalty progress continues afterwards.

Still stuck? Read troubleshooting, or sign in and open Help & support.