Help centre / Plans & billing

Upgrading, downgrading and renewals

How plan changes and renewal dates work.

What it is

Your plan is shown in Settings → Project plans (plan & billing). Paid access runs until your renewal date.

When to use it

• You need a locked tool.
• You want to reduce cost.

How to do it

1. Open Settings and find your current plan.
2. Choose the plan you want. Where online checkout is not yet available the button reads 'Coming soon' — raise a request in Help & support and it will be applied for you.
3. On downgrade, data in locked tools is kept safely and reappears if you upgrade again.

Still stuck? Read troubleshooting, or sign in and open Help & support.