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Help centre / Deliver & get paid

Invoices and chasing unpaid invoices

Create branded invoices and automatically chase late payers.

Available on Pro and Agency

What it is

Invoices with your logo, automatic numbering, VAT handling, recurring schedules and gentle/strong reminder emails.

When to use it

  • Work is due for payment.
  • Setting up retainers.
  • An invoice is overdue.

How to do it

  1. Invoices → New invoice, choose the client and add items.
  2. Send it — the client gets a private link to view and pay.
  3. Use Recurring for retainers.
  4. Overdue invoices show on the Invoices page with a Chase button using your gentle or strong template.

Good to know

  • Numbers are sequential and cannot be reused, keeping you audit-ready.
  • Card payments go through your own Stripe account (connect it on the Integrations page). Each card payment carries Stripe's fee plus a 1% HappyNoodle platform fee; payments you record yourself, such as bank transfers, carry no fee.

Still stuck? Read troubleshooting, or sign in and open Help & support.